First Try This:
Start Command Prompt as administrator.
Enter the following commands
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 Catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
If that don’t work, then try this:
Download and install the Windows Update Troubleshooter from Microsoft that will fix your Windows Update issues:
https://support.microsoft.com/en-ph/help/4027322/windows-windows-update-troubleshooter
If that fails, you can always delete the downloaded files and start over.
(From Microsoft):
Whenever Windows updates website scans and install any updates or patches, it gets stored on the below location.
%windir%\softwaredistribution\download
Depending upon the updates different folders gets created on the above location.
For clearing the contents of the softwaredistribution folder, try the below commands on the command prompt.
net stop wuauserv
rmdir %windir%\softwaredistribution /s /q
net start wuauserv
exit